Websites

Documentation and Knowledge Management

Context

In addition to leading learning programs, I design and maintain internal and stakeholder facing documentation sites that centralize processes, standards, and resources.

These sites were built to reduce friction, eliminate duplicate questions, and make critical information easy to find. By creating structured documentation and intuitive navigation, I help teams move faster, align more easily, and operate with greater consistency.

I manage both an internal team documentation hub and an external stakeholder site, ensuring content remains accurate, current, and actionable.

My Role

  • Architect and maintain documentation sites using GitLab and Visual Studio Code
  • Own content governance, review cycles, and publishing workflows
  • Review, edit, and approve updates submitted by team members
  • Translate evolving processes into clear, accessible guidance
  • Continuously improve site usability based on stakeholder feedback

I approach documentation as a strategic asset, not just a repository. Clear processes and well maintained resources save time, support scalability, and reduce operational risk.

Leading Today

Leading Today site screenshot

Context

This website was created as a centralized resource for new and newly promoted managers. It provided easy access to guidance on hiring, people management, and key policies, helping managers quickly find the information they need to lead their teams effectively.

My Role

I led the graphic design for the site (including the logo), collaborated with HR partners to write key content, and contributed to coding the pages, combining design, content, and technical skills to deliver a comprehensive resource for new managers.

Tools

Adobe Illustrator, GitLab, Visual Studio Code