Learning Programs

Onboarding Program

Business Need

The company needed a more engaging onboarding experience that reflected its culture, strengthened connection, and provided clear visibility into how departments collaborate. The program also required distinct learning paths for associates and managers. I addressed this by building a structured, culture centered onboarding model that integrated cross functional leaders, real-world examples, and tailored development tracks.

My Role

Served as Lead Project Manager and Program Developer for the onboarding redesign, driving the initiative from concept through delivery. Partnered with HR, IT, Marketing, Operations, Legal, and Compensation to align messaging, integrate department specific content, and ensure a cohesive learning experience across the organization.

Coordinated leader participation and in-person sessions to create a more visible, connected onboarding experience that brought company culture to life. Designed and developed program materials, structured interactive sessions, and established networking opportunities to strengthen early cross functional relationships.

The result was a more engaging and collaborative onboarding program that increased participation, strengthened organizational alignment, and equipped both associates and managers with the clarity and tools needed to succeed from day one.

Tools

Adobe InDesign, Adobe Illustrator, Microsoft PowerPoint

Insight - Sales Program

Business Need

The company needed to evolve its sales approach to move beyond discount driven closing tactics and repetitive competitor comparisons. Sales performance analysis showed that associates were often focusing on features and pricing rather than uncovering customer needs and clearly communicating value.

The business required a training program that would reframe the sales conversation, strengthen consultative selling skills, and help associates position solutions more effectively while protecting margin and building stronger customer relationships.

My Role

Served as learning designer and co-author for a two day sales training program, shaping the instructional strategy, learner journey, and overall visual design of the experience. Partnered with business stakeholders to translate sales concepts into practical, activity driven learning that helped associates apply new techniques in real world scenarios.

Led the development of all program materials, including the facilitator presentation, participant journal, interactive exercises, and supporting visual assets. Designed the materials to guide structured discussions, reinforce key selling behaviors, and provide tools associates could reference after the training.

Tools

Adobe InDesign, Adobe Illustrator, Microsoft PowerPoint