Infographics
Visual communication pieces designed to simplify complex information, support learning, and make key messages easier to understand and apply.
Compliance Metrics
Purpose
Developed a visual dashboard to transform complex completion data into a clear, stakeholder-friendly format that improved visibility and supported faster decision-making.
Tools
Adobe InDesign, Adobe Illustrator
Call Center Reference Card
Purpose
Designed a quick-reference card to streamline call handling, improve accuracy, and give associates clearer guidance during customer conversations.
Tools
Adobe InDesign, Adobe Illustrator
Architecture Flow Chart
Purpose
Created a systems architecture flow chart to help technical and non-technical audiences understand process flow, system relationships, and key dependencies.
Tools
Adobe InDesign, Adobe Illustrator
Program Explanation
Purpose
Designed an infographic to explain program benefits, clarify key details, and help learners quickly understand how the program supports their needs.
Tools
Adobe InDesign, Adobe Illustrator
Infographic How To
Purpose
Designed and wrote an instructional infographic that breaks down the core principles of effective infographic design in a simple, visual format.
Tools
Adobe InDesign, Adobe Illustrator
Fraud Icons
Purpose
Created a custom icon system to help explain common fraud scenarios and make risk-related concepts easier to recognize, remember, and apply.
Tools
Adobe InDesign, Adobe Illustrator